Prawo i zaufanie
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Ostatnia aktualizacja: April 12, 2026
Introduction
These SiteSync Terms of Service («Terms») form a binding agreement between you and FreedomSeeker OÜ, an Estonian private limited company with its registered office at Kotkapoja tn 2a-10, 10615 Tallinn, Estonia, registration number 17097142, VAT ID EE102833191 («SiteSync», «FreedomSeeker», «we», «us», or «our»). These Terms govern your access to and use of the SiteSync websites, applications, APIs, and related services, including app.sitesync.ai, sitesync.ai, www.sitesync.ai, api.sitesync.ai, and any related features, content, support, integrations, or AI functionality we make available (collectively, the «Services»).
- By clicking to accept these Terms, creating an account, accessing the Services, or using the Services, you agree to these Terms. If you use the Services on behalf of a company, partnership, sole proprietorship, or other organization («Organization»), you represent and warrant that you have authority to bind that Organization to these Terms, and in that case «you» and «your» refer to that Organization and its authorized users.
- If you do not agree to these Terms, do not use the Services.
1. Definitions
- 1.1 «Account» means an account registered to access the Services.
- 1.2 «Organization» means a company, partnership, sole proprietorship, or other legal entity that creates an Account or on whose behalf the Services are used.
- 1.3 «Admin» means an Authorized User with administrative permissions within an Organization account, as configured by the Organization.
- 1.4 «AI Features» means any artificial intelligence, machine learning, retrieval, summarization, chat, workflow assistance, recommendation, or automation features made available as part of the Services.
- 1.5 «Authorized User» means an individual whom you authorize to access and use the Services under your Account or Organization.
- 1.6 «Customer Data» means all data, content, materials, records, documents, files, text, prompts, inputs, configuration, communications, and other information submitted to, uploaded to, stored in, sent through, or otherwise made available to the Services by or for you or your Authorized Users, including project, workforce, scheduling, equipment, and business-operation data. Customer Data does not include Usage Data, SiteSync technology, or Feedback.
- 1.7 «Documentation» means our user guides, technical materials, service descriptions, pricing pages, support materials, and policies that we publish or make available for the Services, as updated from time to time.
- 1.8 «Enterprise Services» means Services provided under a separately negotiated master services agreement, order form, or similar enterprise agreement with SiteSync.
- 1.9 «Feedback» means suggestions, ideas, enhancement requests, comments, or recommendations regarding the Services.
- 1.10 «Free Services» means any free plan, free features, trial, beta, preview, early-access, evaluation, promotional, or no-fee offering of the Services.
- 1.11 «Order Form» means any SiteSync ordering document, online checkout flow, subscription confirmation, or enterprise ordering instrument that identifies the Services, fees, term, or other commercial details.
- 1.12 «Sensitive Data» means any category of data that requires heightened protection, including without limitation detailed medical or health records, full payment card numbers, full bank account credentials, biometric templates, criminal-record datasets, government identification datasets, or special-category or similarly sensitive personal data. The Services are not intended to serve as a primary system of record for Sensitive Data, except to the extent strictly necessary, lawfully processed, and expressly permitted by applicable law.
- 1.13 «Usage Data» means data about the configuration, performance, operation, use, support, and security of the Services, including metadata, telemetry, logs, analytics, trends, and de-identified or aggregated statistics derived from use of the Services.
2. Eligibility and Authority
- 2.1 Business and Professional Use. The Services are intended primarily for business and professional use, including use by companies, contractors, sole traders, and individual professionals. The Services are not designed as a general consumer social or entertainment product.
- 2.2 Minimum Age. You must be at least 18 years old to create an individual Account directly. Individuals who are at least 16 years old may use the Services only as Authorized Users acting under the supervision and authority of an Organization or employer that has authorized their use.
- 2.3 Authority. If you create, administer, purchase, or use an Account for an Organization, you represent and warrant that you are authorized to do so and to bind the Organization to these Terms.
- 2.4 Restricted Persons. You may not use the Services if you are located in, ordinarily resident in, or acting on behalf of a person or entity in a country or territory subject to comprehensive trade sanctions, or if you are otherwise prohibited from receiving the Services under export control, sanctions, or other applicable laws.
3. Accounts, Organization Administration, and Security
- 3.1 Registration. You must provide accurate, current, and complete information when registering for the Services and keep that information updated.
- 3.2 Organization Accounts. SiteSync is a multi-tenant, organization-scoped platform. Access to workspace data, roles, AI permissions, and settings may be controlled at the Organization level. SiteSync personnel may access accounts and Customer Data solely as necessary for support, security, maintenance, abuse prevention, or legal compliance purposes in accordance with these Terms and applicable law.
- 3.3 Authorized Users and Roles. Your Organization may designate Authorized Users as Admins or non-admin users and may assign different permission levels as supported by the Services. You are responsible for managing your Authorized Users, permissions, and internal approvals.
- 3.4 Credentials. You are responsible for maintaining the confidentiality of login credentials, recovery credentials, API keys, access tokens, and other authentication factors used for your Account. You must promptly notify us at [email protected] of any unauthorized access, credential compromise, or suspected security incident affecting your use of the Services.
- 3.5 Security Features. We may provide features such as multi-factor authentication, session management, access controls, audit logs, and rate limiting. You are responsible for configuring and using available security features appropriately for your environment.
- 3.6 Responsibility for Account Activity. You are responsible for all activity that occurs through your Account and all use of the Services by your Authorized Users, except to the extent caused by SiteSync's breach of these Terms.
4. Subscription Plans, Orders, Fees, and Payment
- 4.1 Plans. We may offer different plans or packages. Current plan descriptions, included features, usage limits, and pricing may be shown on our pricing pages, checkout flows, Order Forms, or Documentation.
- 4.2 Billing Currency. Unless otherwise expressly stated in an applicable Order Form, fees are denominated and payable in euros (EUR).
- 4.3 Taxes. Fees are exclusive of VAT, sales, use, GST, withholding, and similar taxes, duties, or governmental assessments of any kind, except taxes based on our net income. Where applicable, VAT will be charged on invoices in accordance with applicable law, including EU VAT rules such as reverse charge where permitted. You are responsible for all such taxes associated with your purchases, other than taxes imposed on SiteSync's net income.
- 4.4 Payment Processors. Payments may be processed by third-party payment providers such as Stripe, Paddle, or other payment processors we designate. Your use of such payment services may be subject to the applicable processor's terms and privacy practices. SiteSync does not store full payment card details in its application backend.
- 4.5 Auto-Renewal. Paid subscriptions renew automatically for successive subscription terms equal to the initial term unless you cancel before renewal. We will provide notice of renewal at least 7 days before the end of the then-current term by email and in-app notification.
- 4.6 Cancellation. You may cancel renewal of a paid subscription before the next renewal date through the account settings, billing portal, or by contacting support, where available. Cancellation stops future renewal but does not entitle you to a refund except as expressly provided in these Terms or required by applicable law.
- 4.7 Fees Are Non-Cancellable and Non-Refundable. Except as expressly stated in Section 4.8 or as required by applicable law, all fees are non-cancellable and non-refundable, and partial subscription periods are not prorated or refunded.
- 4.8 Limited 14-Day Refund for First-Time Purchases. If you purchase a paid subscription directly from SiteSync for the first time, you may request a refund within 14 days after the start of the initial paid term. This refund right applies only to the initial purchase of that subscription, does not apply to renewals, upgrades, seat expansions, partial-period charges, usage-based charges, taxes, or any separately negotiated enterprise transaction, and is void if prohibited by law. To request a refund, contact [email protected] within the 14-day period.
- 4.9 Seat Counts and Usage-Based Elements. Certain plans may be priced by number of users, seats, storage, AI consumption, API usage, or other usage metrics. You are responsible for the fees associated with the quantities and usage under your Account.
- 4.10 Failed Payments. If a payment is declined or otherwise fails, we may retry the charge and provide a grace period to update payment information. If payment remains outstanding after the grace period, we may suspend or restrict access to paid features, downgrade the subscription where technically feasible, or terminate the applicable paid Services.
- 4.11 Price Changes. We may change pricing, packaging, usage limits, or billable metrics prospectively. Unless a different notice period is stated in an applicable Order Form, changes to recurring subscription pricing will take effect at the next renewal term after reasonable prior notice.
- 4.12 Enterprise Orders. Enterprise Services may be governed by an Order Form, master services agreement, or similar enterprise agreement. In the event of a conflict between these Terms and an executed enterprise agreement, the enterprise agreement controls solely for the subject matter it expressly covers.
5. License to Use the Services
- 5.1 Limited License. Subject to your compliance with these Terms and payment of applicable fees, SiteSync grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable subscription term to access and use the Services and Documentation for your internal business or professional operations.
- 5.2 Restrictions. Except as expressly permitted by applicable law or these Terms, you may not, and may not permit any third party to: (a) sell, resell, rent, lease, sublicense, timeshare, distribute, or otherwise make the Services available to any third party except for your Authorized Users; (b) use the Services to provide a service bureau, outsourcing, white-label, or managed service offering, except as expressly authorized by SiteSync in writing; (c) copy, modify, adapt, translate, or create derivative works of the Services; (d) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying ideas, models, structure, or algorithms of the Services, except to the limited extent such restriction is prohibited by law; (e) access the Services to build, benchmark, evaluate, train, improve, or support a competing product or service; (f) conduct or publish comparative or benchmark testing of the Services without SiteSync's prior written consent; (g) circumvent or bypass usage limits, rate limits, access restrictions, or technical controls; (h) scrape, spider, harvest, or systematically extract data, prompts, outputs, or content from the Services except through expressly authorized APIs and in accordance with documented limits; or (i) use the Services in any manner that violates applicable law or third-party rights; or (j) use AI Features for purposes outside their intended scope of construction, demolition, and related project planning workflows, including personal, unrelated, harmful, abusive, or offensive use. You acknowledge that SiteSync is not responsible or liable for outputs generated through such misuse.
6. Customer Data; Ownership; License to SiteSync
- 6.1 Ownership. As between the parties, you retain all right, title, and interest in and to your Customer Data. These Terms do not transfer to SiteSync any ownership rights in your Customer Data.
- 6.2 License to SiteSync. You grant SiteSync and its subprocessors a worldwide, non-exclusive, limited license to host, copy, transmit, process, store, reproduce, format, adapt, back up, recover, index, search, analyze, display, and otherwise use Customer Data solely as necessary to provide and support the Services, maintain security, prevent fraud and abuse, perform backup and disaster recovery, comply with applicable law, enforce these Terms, and develop and improve the Services' functionality. For clarity, Customer Data will not be used to train shared or generalized artificial intelligence or machine-learning models, unless you expressly agree otherwise in writing.
- 6.3 Customer Responsibility. You represent and warrant that you have all rights, authorizations, permissions, and legal bases necessary to provide Customer Data to the Services and to permit SiteSync to process it as contemplated by these Terms.
- 6.4 De-Identified and Aggregated Data. SiteSync may generate and use Usage Data and de-identified or aggregated information derived from use of the Services for lawful business purposes, including operating, securing, supporting, analyzing, and improving the Services, provided that such data does not identify you, your Organization, or any individual.
- 6.5 Feedback. If you provide Feedback, you grant SiteSync a perpetual, irrevocable, worldwide, royalty-free, fully paid-up right and license to use, modify, disclose, reproduce, distribute, and otherwise exploit the Feedback for any purpose, without restriction or obligation to you.
- 6.6 Deleted Customer Data. When you or your Authorized Users delete content within the Services, that content is moved to a recoverable state for up to 30 days, during which it may be restored directly within the Services. After 30 days, deleted content is permanently and irreversibly removed from SiteSync's systems. SiteSync does not retain deleted content beyond this 30-day period except where required by law or as described in these Terms.
7. Acceptable Use and Prohibited Conduct
- 7.1 General Rules. You may use the Services only in compliance with these Terms, the Documentation, and applicable law.
- 7.2 Prohibited Conduct. You may not, and may not allow others to: (a) use the Services for unlawful, fraudulent, deceptive, harassing, defamatory, hateful, or abusive purposes; (b) infringe or misappropriate intellectual property, privacy, publicity, confidentiality, employment, or other rights of any person or entity; (c) upload, transmit, or distribute malware, ransomware, spyware, viruses, or other malicious code; (d) interfere with, disrupt, degrade, or compromise the integrity, performance, or security of the Services or any third-party systems used with the Services; (e) send spam or unauthorized commercial communications through the Services; (f) use the Services for denial-of-service activity, credential stuffing, unauthorized vulnerability scanning, or other abusive or hostile technical activity; (g) exceed or evade usage restrictions, fair-use limits, or documented technical limits; (h) store or use the Services as a repository for Sensitive Data beyond what is strictly necessary, lawful, and proportionate for your use case; or (i) use the Services in a way that could create material risk to health, safety, employment rights, legal compliance, or other high-impact interests without appropriate human review and controls.
- 7.3 Sensitive Data Restrictions. SiteSync is not designed to serve as a primary system of record for high-risk regulated data. Unless strictly necessary and lawful, you must not upload or process through the Services detailed health records, full payment card numbers, full bank account credentials, biometric templates, criminal-record datasets, government identification datasets maintained as a dataset, or similar special-category or highly sensitive information.
- 7.4 Fair Use and Platform Protection. We may set and enforce reasonable fair-use limits and technical controls on storage, uploads, API use, automation, AI interactions, throughput, rate of requests, and similar consumption to protect the Services and other customers.
8. AI Features
- 8.1 AI Features. The Services may include artificial intelligence, machine-learning, or automated assistance features, including chat, summarization, retrieval, recommendations, drafting assistance, and workflow support ("AI Features").
- 8.2 AI Product Terms. Use of any AI Features is subject to these Terms and SiteSync's AI Product Terms, which are incorporated into these Terms by reference. If there is a conflict between these Terms and the AI Product Terms with respect to AI Features, the AI Product Terms will control for those AI Features.
- 8.3 Human Review Required. AI Features are assistive tools only. Outputs, recommendations, summaries, classifications, and proposed actions may be inaccurate, incomplete, outdated, or unsuitable for your particular circumstances. You are responsible for reviewing and validating AI-generated or AI-assisted outputs before relying on them.
- 8.4 Third-Party Providers. AI Features may rely on third-party model, embedding, or infrastructure providers. Your use of AI Features may involve the processing of prompts, Customer Data, and related metadata by those providers as necessary to provide the requested functionality, subject to these Terms and SiteSync's applicable privacy and data-processing documentation.
- 8.5 No Training on Customer Data. SiteSync will not use Customer Data to train shared or generalized artificial intelligence or machine-learning models, unless you expressly agree otherwise in writing.
9. Third-Party Services and Integrations
- 9.1 Third-Party Services. The Services may interoperate with or include links, connectors, integrations, APIs, plugins, or dependencies involving third-party services, including communication tools, hosting providers, analytics tools, payment processors, AI providers, ERP systems, HR systems, equipment or workforce systems, and other external services.
- 9.2 Customer-Enabled Integrations. If you enable or use a third-party integration, you authorize SiteSync to exchange relevant Customer Data with the applicable third-party service as necessary to operate that integration. Your use of third-party services is subject to the terms and privacy policies of those third parties.
- 9.3 No Responsibility for Third Parties. SiteSync is not responsible for third-party services, including their availability, functionality, security, or processing of your data, except to the extent required by applicable law or expressly stated in a separate written agreement.
10. Beta and Preview Features
- 10.1 Beta Features. SiteSync may offer alpha, beta, preview, early-access, evaluation, or similar experimental features («Beta Features»).
- 10.2 As-Is. Beta Features are provided on an «as is» and «as available» basis, may contain errors or defects, may be modified or discontinued at any time, may be subject to reduced security, support, or documentation, and are excluded from any uptime commitment or service level commitment unless expressly stated otherwise in writing.
- 10.3 Use at Your Election. You decide whether to use Beta Features and assume the risks associated with using them.
11. Service Availability, Maintenance, and Support
- 11.1 General Availability. We will use commercially reasonable efforts to make the Services available, subject to maintenance, updates, security measures, third-party dependencies, internet availability, and other operational factors described in Section 24.6 (Force Majeure).
- 11.2 Separate SLA. Any service level commitment, uptime target, service credit, or uptime remedy applies only if expressly set out in a separate SiteSync SLA or applicable enterprise agreement. For paid Services, our current target service availability is 99% monthly uptime, excluding planned maintenance, events described in Section 24.6 (Force Majeure), third-party outages, and other unforeseen circumstances, but this target does not itself create a binding SLA unless stated in a separate written SLA.
- 11.3 Support Targets. Unless otherwise stated in an applicable enterprise agreement or SLA, SiteSync aims to provide initial support responses within approximately 48 hours for Free Services and 24 hours for paid Services. These support targets are operational targets, not guaranteed response times unless expressly included in a separate SLA or enterprise agreement.
- 11.4 Changes to the Services. We may modify, enhance, update, suspend, or discontinue any aspect of the Services from time to time. We will use commercially reasonable efforts to provide notice of material adverse changes to paid core functionality where practicable.
12. Privacy, Data Processing, Cookies, and Security
- 12.1 Privacy Policy. Our Privacy Policy explains how we process personal data for our own purposes in connection with the Services and is incorporated into these Terms by reference.
- 12.2 Data Processing Addendum. If and to the extent SiteSync processes personal data on your behalf as a processor or service provider, the SiteSync Data Processing Addendum ("DPA") applies and is incorporated by reference into these Terms. The current DPA is available through SiteSync's Trust Center or the applicable legal documentation page. If an executed enterprise agreement or negotiated data processing addendum expressly supersedes the SiteSync DPA, that executed agreement will control solely to the extent of the conflict.
- 12.3 Cookies and Similar Technologies. Our Cookie Policy explains how we use cookies, local storage, analytics, marketing tools, and similar technologies on our websites and applications. Where required by applicable law, we obtain consent before using non-essential cookies or similar technologies and provide users with the ability to manage those choices through the applicable cookie settings interface.
- 12.4 Security Measures. SiteSync maintains administrative, technical, and organizational measures reasonably designed to protect the security and confidentiality of Customer Data, taking into account the nature of the Services and the risks presented. Additional information about SiteSync's privacy, security, and subprocessor practices may be made available through SiteSync's Trust Center. However, no service can be guaranteed to be completely secure.
13. Confidentiality
- 13.1 Confidential Information. «Confidential Information» means non-public information disclosed by one party («Disclosing Party») to the other («Receiving Party») that is designated as confidential or that reasonably should be understood to be confidential under the circumstances, including business plans, pricing, security information, product roadmaps, Customer Data, and non-public technical information.
- 13.2 Protection. The Receiving Party will use the same degree of care it uses to protect its own confidential information of a similar nature, and at least reasonable care, to protect the Disclosing Party's Confidential Information from unauthorized use, access, or disclosure.
- 13.3 Permitted Use. The Receiving Party may use Confidential Information only as necessary to perform or exercise rights under these Terms.
- 13.4 Exclusions. Confidential Information does not include information that the Receiving Party can demonstrate: (a) is or becomes public through no breach of these Terms; (b) was known to the Receiving Party without confidentiality restrictions before receipt; (c) is lawfully received from a third party without confidentiality restrictions; or (d) is independently developed without use of the Disclosing Party's Confidential Information.
- 13.5 Required Disclosure. The Receiving Party may disclose Confidential Information if required by law, regulation, subpoena, or court order, provided that, where legally permitted, it gives prompt notice to the Disclosing Party and reasonably cooperates, at the Disclosing Party's expense, in seeking confidential treatment or protective relief.
14. Intellectual Property
- 14.1 SiteSync IP. The Services, Documentation, software, interfaces, workflows, visual designs, methods, know-how, and all related intellectual property rights are owned by SiteSync or its licensors. Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.
- 14.2 Reservation of Rights. SiteSync reserves all rights not expressly granted under these Terms.
15. Representations and Warranties
- 15.1 Mutual Authority Warranty. Each party represents and warrants that it has the legal power and authority to enter into these Terms.
- 15.2 Customer Warranties. You represent and warrant that: (a) you will use the Services in compliance with applicable law; (b) you have all rights and permissions necessary for Customer Data and Authorized Users; and (c) you will not submit Customer Data or use the Services in a way that violates these Terms or third-party rights.
- 15.3 Limited Service Warranty. SiteSync warrants that, during a paid subscription term, the Services will materially conform to the Documentation in all material respects when used in accordance with these Terms and the Documentation. Your exclusive remedy, and SiteSync's sole obligation, for breach of this warranty will be for SiteSync to use commercially reasonable efforts to correct the non-conformity, or if SiteSync determines that remedy is not commercially reasonable, to terminate the affected paid Services and refund any prepaid fees covering the unused remainder of the then-current subscription term for the affected Services.
- 15.4 Exclusions. The warranty in Section 15.3 does not apply to Free Services, Beta Features, issues caused by misuse or unauthorized modifications, customer systems or integrations not provided by SiteSync, third-party services, or use of the Services contrary to the Documentation.
16. Disclaimers
- 16.1 Except as expressly stated in Section 15, the Services, Free Services, Beta Features, AI Features, Documentation, and all related outputs are provided «as is» and «as available.»
- 16.2 To the maximum extent permitted by law, SiteSync disclaims all implied, statutory, and other warranties, conditions, and representations, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, satisfactory quality, quiet enjoyment, accuracy, or that the Services will be uninterrupted, error-free, secure, or free of harmful components.
- 16.3 SiteSync does not warrant that AI outputs or recommendations are accurate, complete, reliable, or suitable for any particular use or decision.
17. Indemnification
- 17.1 SiteSync IP Indemnity. SiteSync will defend you against any third-party claim alleging that your authorized use of the core Services infringes that third party's intellectual property rights, and will pay damages finally awarded by a court of competent jurisdiction or agreed in a settlement signed by SiteSync, provided that you: (a) promptly notify SiteSync in writing of the claim; (b) give SiteSync sole control of the defense and settlement, except that SiteSync may not settle a claim in a manner that admits fault or imposes obligations on you without your prior written consent, not to be unreasonably withheld; and (c) provide reasonable assistance, at SiteSync's expense.
- 17.2 IP Indemnity Exclusions. SiteSync will have no obligation under Section 17.1 to the extent a claim arises from: (a) Customer Data, Customer materials, or third-party content; (b) combinations of the Services with products, services, data, or processes not provided by SiteSync, if the claim would not have arisen but for such combination; (c) use of the Services contrary to these Terms or the Documentation; (d) modification of the Services by anyone other than SiteSync; or (e) Beta Features, Free Services, or features provided at no charge.
- 17.3 Mitigation. If the Services are or may become subject to an infringement claim, SiteSync may, at its option: (a) procure the right for you to continue using the affected Services; (b) modify or replace the affected Services to make them non-infringing without materially reducing core functionality; or (c) terminate the affected Services and refund prepaid fees for the unused remainder of the then-current subscription term for the affected paid Services. This Section 17 states SiteSync's sole and exclusive liability, and your sole and exclusive remedy, for any infringement or misappropriation claim relating to the Services.
- 17.4 Customer Indemnity. You will defend, indemnify, and hold harmless SiteSync, its affiliates, and their personnel from and against third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Customer Data or Customer materials; (b) your or your Authorized Users' use of the Services in violation of these Terms or applicable law; or (c) your breach of Sections 6, 7, 8, 9, or 18.
18. Suspension and Termination
- 18.1 Term. These Terms begin when you first accept them or use the Services and continue until terminated.
- 18.2 Termination by You. You may stop using the Services at any time. If you have a paid subscription, termination or cancellation will take effect at the end of the current paid term unless these Terms or an applicable Order Form expressly provide otherwise.
- 18.3 Suspension or Termination by SiteSync. SiteSync may suspend, restrict, or terminate all or part of your access to the Services immediately if: (a) you fail to pay fees when due following any applicable grace period; (b) you or your Authorized Users materially breach these Terms; (c) your use poses a security risk or threatens the integrity, performance, or availability of the Services; (d) your use is unlawful or reasonably suspected to be unlawful; (e) your use causes or risks causing material degradation or disruption to the Services or third-party systems; (f) suspension or termination is necessary to comply with applicable law, sanctions, export controls, or a governmental request; or (g) continued provision of the Services becomes commercially impracticable or legally restricted.
- 18.4 Effect of Suspension. During a suspension, your access to some or all features may be disabled or limited. Fees remain payable during a suspension caused by your breach, nonpayment, or misconduct.
- 18.5 Effect of Termination. Upon expiration or termination of the Services, your rights to access and use the Services end immediately, except as expressly set out in Section 18.6.
- 18.6 Post-Termination Data Access. For paid Services, and unless termination is due to your material breach, unlawful use, sanctions, export issues, or security risk, SiteSync will make Customer Data available for export or retrieval for up to 30 days after the effective termination date, subject to technical feasibility, your continued compliance with these Terms, and payment of all undisputed amounts due. SiteSync may immediately suspend access to or delete Customer Data where necessary to mitigate security risk or comply with applicable law. After that period, SiteSync may delete or render inaccessible Customer Data, except for data retained in backups, audit logs, billing records, legal records, and other records retained as required by law or for legitimate compliance and security purposes.
19. Export Controls, Sanctions, and Compliance with Laws
- 19.1 Compliance. You will comply with all laws applicable to your use of the Services, including employment, privacy, data protection, anti-corruption, export control, sanctions, and industry-specific legal requirements applicable to your business.
- 19.2 Export Controls and Sanctions. You may not use, export, re-export, transfer, or provide access to the Services in violation of export control or sanctions laws. You represent and warrant that you are not designated on, or owned or controlled by a party designated on, any applicable sanctions list.
20. Limitation of Liability
- 20.1 Non-Enterprise Services. To the maximum extent permitted by applicable law, for any Services provided under these Terms other than Enterprise Services, SiteSync's aggregate liability arising out of or relating to the Services or these Terms will not exceed the total fees paid by you to SiteSync for the Services in the 12 months preceding the event giving rise to the claim.
- 20.2 Enterprise Services. For Enterprise Services, any liability cap or other liability allocation will be governed exclusively by the applicable enterprise agreement.
- 20.3 Exclusion of Certain Damages. To the maximum extent permitted by applicable law, SiteSync will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, business, goodwill, anticipated savings, or data, arising out of or relating to the Services or these Terms, even if advised of the possibility of such damages.
- 20.4 Mandatory Law. Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.
21. Changes to the Terms
- 21.1 We may update these Terms from time to time. If we make a material change, we will provide notice by posting the updated Terms on the applicable site or within the Services, and may also notify you by email or in-app message.
- 21.2 Unless a different effective date is stated, updated Terms become effective when posted. If you continue to use the Services after the effective date of updated Terms, you agree to the updated Terms.
- 21.3 If you do not agree to updated Terms, you must stop using the Services and cancel any renewal before the updated Terms take effect for your next use or renewal, as applicable.
22. Governing Law and Dispute Resolution
- 22.1 Governing Law. These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be governed by the laws of Estonia, without regard to its conflict of laws principles.
- 22.2 Courts. The courts of Estonia will have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms or the Services, and each party irrevocably submits to that jurisdiction and venue.
- 22.3 Informal Contact. Before filing a formal claim, you agree to contact SiteSync at [email protected] or through the privacy or legal contact details identified in SiteSync's then-current legal documentation so the parties can attempt to resolve the matter informally.
23. Notices
- 23.1 To You. SiteSync may provide notices to you by email, in-app notification, account message, posting within the Services, or other reasonable means.
- 23.2 To SiteSync. Formal legal notices to SiteSync must be sent to: FreedomSeeker OÜ Kotkapoja tn 2a-10 10615 Tallinn Estonia Email: [email protected]
- 23.3 Operational Notices. Customer-support and routine operational communications may be sent to [email protected].
24. General Provisions
- 24.1 Entire Agreement. These Terms, together with any incorporated policies, the Privacy Policy, the Cookie Policy, the AI Product Terms, the applicable Order Form, the DPA, and any separate SLA if applicable, constitute the entire agreement between you and SiteSync regarding the Services and supersede prior or contemporaneous understandings relating to the same subject matter, except that any executed enterprise agreement will control to the extent stated in Section 4.12.
- 24.2 Assignment. You may not assign or transfer these Terms or any rights under them without SiteSync's prior written consent, except in connection with a merger, acquisition, or sale of substantially all of your assets, provided the assignee agrees in writing to be bound by these Terms. SiteSync may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
- 24.3 No Waiver. Failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
- 24.4 Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be interpreted to reflect the parties' intent as closely as legally possible.
- 24.5 Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.
- 24.6 Force Majeure. SiteSync is not liable for delay or failure to perform resulting from causes beyond its reasonable control, including internet or utility failures, labor disputes, natural disasters, war, terrorism, civil unrest, epidemics, governmental action, sanctions, embargoes, cyberattacks by third parties, or failures of third-party hosting, telecommunications, or infrastructure providers.
- 24.7 No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights, except as expressly stated in an applicable enterprise agreement.
- 24.8 English Language. These Terms are written in English. Any translation is provided for convenience only, and the English version controls to the extent permitted by law.
Kontakt
Jeśli masz pytania dotyczące niniejszych Warunków lub Usług, możesz skontaktować się z nami pod adresem:
Kotkapoja tn 2a-10, 10615, Tallinn, Estonia
Dyrektor Produktu (CPO) SiteSync jest wewnętrznym kontaktem w sprawach związanych z prywatnością.
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